Refund Policy
How refunds and access issues are handled for digital products.
Digital products
Margin sells digital products such as workbooks, guides, email experiences, templates, and self-guided resources.
Because digital products can usually be accessed immediately, refunds may be limited once a product has been delivered or downloaded, except where required by applicable consumer law.
Consumer rights
Nothing in this policy excludes, limits, or replaces any rights you may have under applicable consumer laws.
If a product is faulty, not as described, or otherwise required to be remedied under consumer law, we will respond in line with those obligations.
Change of mind
We generally do not offer refunds for change of mind after a digital product has been accessed, downloaded, or delivered.
If you purchased something by mistake or are having trouble accessing your product, please contact us so we can help.
How to request help
To ask about a purchase, include your name, purchase email, product name, and a short description of the issue.
Contact Margin: hello@themargin.au
Who operates this website
This website is operated by The Margin AU, trading as Margin.
ABN: 44 514 201 690.
In this policy, "Margin", "we", "us", and "our" refer to The Margin AU trading as Margin.